DX | Digital Experience

Website Design and Digital Experience

Create experiences that work.

Interstate PR designs, develops, and manages websites for organizations in Sacramento, CA, and beyond, bringing an organization’s identity, story, and communications together. From responsive WordPress websites to integrated digital tools, we create experiences that help people find what they need and take the next step.

Does any of this sound familiar?

Your website looks outdated and no longer reflects your organization.

Visitors struggle to find the information they need.

Your website doesn't work well on phones or tablets.

People have trouble finding your organization through search.

Your website doesn't connect with the tools you use to run your organization.

Updating your website is more complicated than it should be.

A website should make it easier for people to understand your organization, connect with you, and accomplish what they came to do.

A website isn't an online brochure.

A website shouldn’t simply display information about an organization. It should help people do something with that information.

It’s where identity, storytelling, design, and communications come together to create an experience people can actually use. Whether someone is learning about your organization for the first time, searching for answers, scheduling a service, or reaching out for help, the experience should be clear, intuitive, and useful.

People can find the organization, understand it, and do what they came to do.

The outcome of the DX | Digital Experience route.

What digital experience includes.

We create digital experiences that connect an organization’s message with the people it serves. Every website begins with understanding the organization, its audiences, and what those audiences need to accomplish.

01

Website design and development

Responsive websites designed around your organization, your brand, and the people you want to reach, built in WordPress with Elementor Pro and other appropriate tools.

02

User experience and navigation

Thoughtful site architecture, intuitive navigation, and clear pathways that help visitors find information and take action.

03

Search and AI discovery

Search-friendly structure, content organization, metadata, and technical foundations that help search engines and AI tools discover and understand your organization.

04

Accessibility and usability

Design and development informed by recognized accessibility guidelines, including WCAG, so more people can use your website.

05

Digital tools and integrations

Contact forms, appointment scheduling, registration, and other tools that connect visitors with your services and operations.

06

Website management and optimization

Ongoing updates, content management, maintenance, and performance improvements that keep a website useful as your organization evolves.

Start with the people using the website.

Before choosing a layout, selecting a platform, or writing a line of code, we want to understand the organization and its audience. Who is visiting? What are they looking for? What do they need to understand? What should they be able to accomplish?

We use those answers to guide the website’s structure, content, design, and functionality. A website should reflect what an organization says, shows, and does. It should communicate truthfully, represent the brand consistently, and deliver an experience that supports the promises being made.

Our work follows the same process across all six routes: listen, understand, define, create, and connect. Learn how we work →

Technology serves the communication. Not the other way around.

Digital experiences in practice.

Different organizations have different digital needs. Our work brings together strategy, design, content, and technology to create websites that serve a purpose.

Website design, development, and management

Shining Star Productions

Interstate PR designed and developed the Shining Star Productions website and continues to manage its digital presence. The website supports the company’s entertainment brand, provides information about its services and events, and gives audiences a place to connect.

Website development and multi-brand architecture

The Navis Group

Interstate PR developed The Navis Group’s website as part of a broader brand transformation, bringing multiple programs and services together under one digital presence. Its architecture helps visitors understand the organization, explore its offerings, and move between related services.

Website redesign and platform migration · In development

Shearwater Residence

Interstate PR is rebuilding Shearwater Residence’s existing Weebly website in WordPress with Elementor Pro, connecting the refreshed brand and new creative materials with a more flexible platform designed to support its evolving communications. The new website is in development.

Questions we hear about websites.

What is digital experience design?

Digital experience design focuses on how people interact with an organization’s website and online services. It combines design, content, navigation, accessibility, and functionality to make those interactions useful and intuitive.

Does Interstate PR build WordPress websites?

Yes. Interstate PR designs, develops, and manages WordPress websites, including websites built with Elementor Pro. We also help organizations move from other website platforms when it makes sense.

Can you redesign our existing website?

Yes. We can evaluate an existing website, identify opportunities for improvement, and recommend whether a redesign, redevelopment, or platform migration makes the most sense.

Can you make our website ADA compliant?

We design and develop websites with accessibility in mind, using recognized guidelines such as WCAG. Accessibility is an ongoing responsibility, and legal compliance depends on many factors, so we don’t guarantee that a website meets every legal requirement.

Can you guarantee our website will rank on Google or appear in AI search results?

No. Search engines and AI platforms determine their own results. We can improve a website’s structure, content, technical foundations, and discoverability, but no provider can honestly guarantee specific rankings or inclusion in AI-generated answers.

Do you provide website maintenance and ongoing support?

Yes. Interstate PR provides ongoing website management, updates, content support, and improvements to help websites stay current and functional.

A strong digital experience begins with understanding.

It doesn’t begin with technology. It begins with understanding the organization, communicating clearly, and bringing the brand to life.

Where are you headed?

Tell us what you’re working on. We’ll start by listening.